Cleep
Privacy Policy
User Agreement
Beijing ICP No. 2021034964-2 CopyrightBeijing Qicheng Cultural Media Co., Ltd. All rights reserved
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This privacy policy defines the way that connects our app Cleep(“we,” “us”,”our”)with the user. The user have full right to maintain his personal information that have been collected through the app on android and iPhone devices safe by our app. This Privacy Policy applies to the application and all services provided by Cleep

Account Information

We can collect personal information of users through a variety of ways including, but not limited to, when users visit our app and make registration and other user activities available on the app, the user name, email address might be required. Users can visit our app anonymously and refuse to provide the personal information, however, this may prevent them from engaging in activities related to the application.

Non-personal information

We may collect non-personal information about users whenever an application interaction occurs, like your computers Internet Protocol (IP) Address in order to provide us with information that help us learn about your browser and operating system.
How we use the collected information
We can use user’s personal information for the following purposes:
・ To improve customer service: The information you provide helps us to respond to your requests when serving customers and enables us to serve you more efficiently.
・ To customize the user experience and improve the service: We may use information to understand how our users as a group use the app and the content in the app.
・ To improve the app: We may use your feedback to improve our products and services.

Where we store your personal data

Cleep is a global social application operating through servers located in a number of countries around the world. If you live in a country with data protection laws, the storage of your personal data may not provide you with the same protections as you enjoy in your country of residence. By submitting your personal information, or by choosing to upgrade the services you use, or by making use of the applications available on Cleep, you agree to the transfer of your personal information to, and storage and processing of your personal information in, any such countries and destinations.

How we protect your information

We at the Cleep take an appropriate and professional way to collect, store and process data, while taking security measures to protect data from unauthorized access (user name, The password, account information, and all data stored on the Cleep application). access information is sensitive so it is encrypted to protect it from any not authorized
While we take reasonable precautions against possible security breaches of our website, member database and records, no website or Internet transmission is completely secure and we cannot guarantee that unauthorised access, hacking, data loss, or other breaches will never occur. We urge you to take steps to keep your personal information safe (including your password) and to log out of your account after use.
We cannot guarantee the security of your personal data while it is being transmitted to our site. Any transmission is at your own risk. Once we have received your information we have procedures and security features in place to try to prevent unauthorised access.

To delete your account

1. If you request that your personal information need to be deleted from our database, please contact us at cs@Cleep.com
2. Cleep Official Account will contact you and comfirm your request
3. Please Note that you will have 7 days to cancel your account deletion once you send comfirmation email to cs@Cleep.com, if you log in again within this time period it is considered that you have cancelled your application of deletion.
4. If you meet the deletion conditions and understand risks, Cleep will delete all your personal information .After this your account will be permanently deleted and cannot be recovered.
Deleting your account will:
Delete your account from Cleep.
Erase your message history.
Delete you from all of your Cleep groups.
If you delete your account you can't regain access to your account.

Prohibited Usage

You will not use the Service for any purpose that is unlawful or not allowed by Cleep. You may not use our Service or its contents in any manner which could damage, disable, overburden, or interfere with any person to use this Service. You may not attempt to gain unauthorized access to the Service other accounts, computer systems or networks connection through hacking, password mining or any other means. You may not use or attempt to use this Service through any means unanticipated or intentionally made available by Cleep

Sharing your personal information

We do not sell or rent personal information of users, but sometimes we can share demographic information of users with our business partners, affiliates, and trusted advertisers that are not associated with any personally identifiable information.

Age of users

The Platform is not directed at users under the age of 17 If we are aware that personal information has been collected on the Platform from a person under the age of 17 we will delete this information and terminate the person’s account. If you believe that we have collected information from a user under the age of 17 on the Platform, please contact us at  cs@Cleep.com

Changes to this privacy policy

We reserve the right to modify this privacy policy at any time. If we make material changes to this policy we will notify you here that it has been updated The customers are encouraged to frequently visit these sections in order to be updated about the changes on the app. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of the modifications.

Acceptance of these conditions

By using this application, you agree to this policy. If you disagree with this policy, please do not use the app. Your continued use of the app after posting changes to this policy will be deemed to be your acceptance of these changes.

Contact us

cs@Cleep.com
The last update of this document was on DATE Dec 24, 2022
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Cleep
More Privacy Policy User Agreement

Privacy Policy

This privacy policy defines the way that connects our app Cleep(“we,” “us”,”our”)with the user. The user have full right to maintain his personal information that have been collected through the app on android and iPhone devices safe by our app. This Privacy Policy applies to the application and all services provided by Cleep

Account Information

We can collect personal information of users through a variety of ways including, but not limited to, when users visit our app and make registration and other user activities available on the app, the user name, email address might be required. Users can visit our app anonymously and refuse to provide the personal information, however, this may prevent them from engaging in activities related to the application.

Non-personal information

We may collect non-personal information about users whenever an application interaction occurs, like your computers Internet Protocol (IP) Address in order to provide us with information that help us learn about your browser and operating system.
How we use the collected information
We can use user’s personal information for the following purposes:
・ To improve customer service: The information you provide helps us to respond to your requests when serving customers and enables us to serve you more efficiently.
・ To customize the user experience and improve the service: We may use information to understand how our users as a group use the app and the content in the app.
・ To improve the app: We may use your feedback to improve our products and services.

Where we store your personal data

Cleep is a global social application operating through servers located in a number of countries around the world. If you live in a country with data protection laws, the storage of your personal data may not provide you with the same protections as you enjoy in your country of residence. By submitting your personal information, or by choosing to upgrade the services you use, or by making use of the applications available on Cleep, you agree to the transfer of your personal information to, and storage and processing of your personal information in, any such countries and destinations.

How we protect your information

We at the Cleep take an appropriate and professional way to collect, store and process data, while taking security measures to protect data from unauthorized access (user name, The password, account information, and all data stored on the Cleep application). access information is sensitive so it is encrypted to protect it from any not authorized
While we take reasonable precautions against possible security breaches of our website, member database and records, no website or Internet transmission is completely secure and we cannot guarantee that unauthorised access, hacking, data loss, or other breaches will never occur. We urge you to take steps to keep your personal information safe (including your password) and to log out of your account after use.
We cannot guarantee the security of your personal data while it is being transmitted to our site. Any transmission is at your own risk. Once we have received your information we have procedures and security features in place to try to prevent unauthorised access.

To delete your account

1. If you request that your personal information need to be deleted from our database, please contact us at cs@Cleep.com
2. Cleep Official Account will contact you and comfirm your request
3. Please Note that you will have 7 days to cancel your account deletion once you send comfirmation email to cs@Cleep.com, if you log in again within this time period it is considered that you have cancelled your application of deletion.
4. If you meet the deletion conditions and understand risks, Cleep will delete all your personal information .After this your account will be permanently deleted and cannot be recovered.
Deleting your account will:
Delete your account from Cleep.
Erase your message history.
Delete you from all of your Cleep groups.
If you delete your account you can't regain access to your account.

Prohibited Usage

You will not use the Service for any purpose that is unlawful or not allowed by Cleep. You may not use our Service or its contents in any manner which could damage, disable, overburden, or interfere with any person to use this Service. You may not attempt to gain unauthorized access to the Service other accounts, computer systems or networks connection through hacking, password mining or any other means. You may not use or attempt to use this Service through any means unanticipated or intentionally made available by Cleep

Sharing your personal information

We do not sell or rent personal information of users, but sometimes we can share demographic information of users with our business partners, affiliates, and trusted advertisers that are not associated with any personally identifiable information.

Age of users

The Platform is not directed at users under the age of 17 If we are aware that personal information has been collected on the Platform from a person under the age of 17 we will delete this information and terminate the person’s account. If you believe that we have collected information from a user under the age of 17 on the Platform, please contact us at  cs@Cleep.com

Changes to this privacy policy

We reserve the right to modify this privacy policy at any time. If we make material changes to this policy we will notify you here that it has been updated The customers are encouraged to frequently visit these sections in order to be updated about the changes on the app. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of the modifications.

Acceptance of these conditions

By using this application, you agree to this policy. If you disagree with this policy, please do not use the app. Your continued use of the app after posting changes to this policy will be deemed to be your acceptance of these changes.

Contact us

cs@Cleep.com
The last update of this document was on DATE Dec 24, 2022

User Agreement

1 Special Note
1.1
Beijing Qicheng Cultural Media Co., Ltd. and affiliated enterprises (hereafter “Qicheng”) agreed to provide Cleep client services (hereinafter “Cleep Services”) based Internet and mobile networks, in accordance with the provisions of this Agreement and its operating rules issued from time to time. In order to receive services, based on understanding of entire contents of the agreement and on the basis of independent thinking, Cleep service users (hereinafter “Users”) agree all the terms in the agreement, and follow the prompts on the page to complete the registration process. During the process, when users click the “Agree” button, it means that the user fully accepts all the terms of this Agreement and all of the provisions in Cleep Service Agreement.
1.2
After the user has successfully registered, based on the user’s application and registration for Cleep Services, Joyouspace will open Cleep Services for users according to the account provided by the users based on the registration requirement. The users have the right to use Cleep Services based the users agree the services provided by Joyouspace. They will keep the account and password of users. The users should be responsible for their own behavior when using Cleep Services, be responsible for all information published by users through Cleep Services, as well as taking full responsibility for any consequences caused. The information submitted, posted by the user will be visible to others, third-party service and website (users can self-operated to control to look up the account type of information by setting up functions).
1.3
In order to improve users’ satisfaction, the users agree Joyouspace company study and analyze user data based on the operational behaviors of users on any countries for further optimizing Cleep Services.
Contents of Services
2.1
The specific contents of Cleep Services will be provided by Joyouspace company as per the actual situation, including but not limited to authorized users to use Cleep service to post opinions, pictures, videos, comment and forward links, etc., Joyouspace company has the right to upgrade and adjust its products and services, and send the notification to the users immediately.
2.2
Some of the network services provided by Joyouspace company are paid services, and the users will have to pay the appropriate charges to Joyouspace company in order to use these network services. Joyouspace company will give the users clear instructions before they use the services that need charges. Only the users confirm their willingness to pay according to the instructions, they start using these network services. If the user refused to pay related fees, Joyouspace company reserves the right not to provide users with such network services that require charges.
2.3
The users understand that Joyouspace just provide technical services relating to Cleep Services. And the users shall be responsible for the equipment related to network services (such as personal computers, mobile phones, and any other devices to access to the Internet or mobile network) and required fees (such as payment for Internet access fees, telephone charges and mobile Internet access fees, and mobile phone monthly fees in relation to Internet access).
Service change, interruption or termination
3.1
In view of the special nature of network services (including but not limited to stability of server, malicious network attack and other uncontrollable factors), users agree that Joyouspace reserve the right to change, suspend or terminate some or all of Cleep Services. Joyouspace company would notify the users as soon as possible through webpage announcement, notification, private and short message or other reasonable methods if above-mentioned situation happened.
3.2
Users understand that Joyouspace needs regularly or irregularly to repair or maintain Cleep service platform (such as Internet websites, mobile networks, etc.) or related equipment. In the event, these repairs or maintenance activities would cause the interruption during the reasonable time period, Joyouspace company will not take any responsibilities, however Joyouspace should notify the users as far as possible notify the users in advance.
3.3
Should any of the following circumstances arises, Joyouspace reserves the right to interrupt or terminate the Cleep Services provided to the users under the provisions of this Agreement (including the paid services) without having to assume any responsibility to the users or any third party: 3.3.1 The false personal registration information has been provided by the user; 3.3.2 User has violated the related laws and regulations, national law, or the service regulations under this Agreement; 3.3.3 The user’s country is in sanctions of the United Nations or under other form of economic constraints;
3.3.4 Users fail to pay the charges for the services according to the regulations. 
3.4
In case of the user hasn’t use any services within 90 consecutive days after open Cleep service, Joyouspace has right to take following measures:
3.4.2 Stop providing Cleep Services for the user;
3.5
When users bind Cleep account and cooperative third-party account, except for the user self-unbind the account, unbinding could happen if following situation happened, while Joyouspace is unnecessary to hold any responsibility for users and the third-party companies.
3.5.1 The user violate the national law and regulations under the Agreement;
3.5.2 The user violate the related regulations of third-party account;
3.5.3 Other situation needs unbinding
Rules of Use
4.1
Users hold responsibilities for the authenticity of the contents made, posted and spread by themselves. In addition, it forbidden to pretend to be other person or enterprise and organization to register. If any change of users’ personal data, users shall update at once.
4.2
Users can edit account name, icon and profile and so on by themselves under the regulations of their national law.
4.3
If the users violate the aforementioned 4.1 article, Joyouspace company reserves the right to refuse to register, inform to correct within a time limit, cancel the account, suspend or terminate Cleep Services for users and other measures. If users illegal use some affiliated organizations’ name to register account, Joyouspace company reserves the right to cancel the account.
4.4
Joyouspace company will establish and improve the management system of user’s information security as well as implement measures of technical security control. Joyouspace company will protect users’ privacy in the process of users using Cleep service.
4.5
Due to the fact that Cleep Services is based on the account number provided by the users, users shall not transfer or lend the account, password to others. If users find Cleep account and services are illegal use by others, users shall inform Joyouspace company immediately. However, if Cleep Services are illegally use by others because of hacker attack or negligence of themselves, Joyouspace company reserves the right to deny the responsibility.
4.6
User agrees that Joyouspace reserves the right to insert or add various kinds of commercial advertising or other types of commercial information (including but not limited to put advertisement on any webpage of Joyouspace website), and, user agrees to accept product promotion or other relevant business information sent by Joyouspace company through email or other measures. 
4.7
Users are informed of, understand and agree to authorize Joyouspace company and affiliated enterprises could non-exclusive and sublicensed to use the contents posted by users via Cleep, above-mentioned contents including but not limited to texts, pictures and videos and so on. Specially speaking, it could include:
4.7.1 Through Cleep or other third-party technology and network or the network platforms, applications and products chosen by Joyouspace company. Joyouspace company conducts network communication or telecom value-added services and other services about aforementioned contents in the method of free or paid by different terminals (including but not limited to PC, mobile phone, Internet TV, STB and other Internet-enabled devices and so on) in different ways (including but not limited to broad on demand, live or upload and so on.)
4.7.2 To copy, translate and indit aforementioned contents to current or subsequent products, media or technologies of Joyouspace company in order to develop or popularize Cleep.
4.7.3 To authorize aforementioned contents to radios, TV stations, network media, operator platforms and other media or operators which in cooperation with Joyouspace company in order to popularize Cleep.
4.7.4 Using which are out of goodwill, empowered by the user by other Joyouspace company and affiliated company.
4.7.5 Above-mentioned authorization of users to Joyouspace and affiliated company will not change the ownership and ownership of intellectual property and not affect user to exercise lawful right of posted contents.
4.7.6 Joyouspace company will try its best to fair use the contents authorized by users, but it is not present that Joyouspace and affiliated company are bound to use them.
4.8
When using Cleep service, users should speak with civilized words, respect others’ personal right and together establish an Internet social network with harmonious, civilized and gently environment.
4.9
When using the Cleep Services, the users must follow the following guidelines:  4.9.1 Comply with the relevant national laws and regulations; 4.9.2 Comply with all network protocols, regulations, and procedures relating to network services and Cleep service; 4.9.3 Shall not conduct any behavior may cause adverse impact on Internet or mobile network. 4.9.4 Shall not use Cleep Services provided by Joyouspace company to upload, display or transmit any false, harassing, libelous, racist, abusive, threatening, privacy disclosure, children erotic, or any other illegal information; 4.9.5 Shall not in any way infringe any other person's legal entitlement to the patent, copyright, trademark, right of reputation, image rights, privacy or any other legitimate rights and interests; 4.9.6 Shall not use Cleep Services in any forms to violate the rights and/or interests of Joyouspace company; 4.9.7 Shall not be engaged in activities that may adversely affect the normal operation and platform eco-system of Cleep;
4.9.8 Shall not use Cleep Services for illegal purposes.
4.10
Any statement, notice, warning made by Joyouspace company with respect to any specific Cleep Services through various means (including but not limited to the website notice, system notifications, private letter, SMS alert, etc.) are all considered as part of this Agreement. If users use the Cleep Services, users deemed to have agreed with the contents in such statements, notification and alerts.
4.11
Joyouspace company reserves the right to review and monitor the user's Cleep service behaviors (including but not limited to account information and personal information, etc.), released contents :location, words, images, audio, video(including hate speech, threatening, or pornographic; incites violence; or contains nudity or graphic or gratuitous violence.), brand, copyright, publication etc., user behavior (relationship, @message, private message, topics, marketing information, report and complaint etc.) If user violates any of the above-mentioned regulations while using Cleep Services, Joyouspace company or its authorized entities have the right to require the user to:
Make corrections within time limit
Have the right to take all necessary measures directly (including but not limited to change, or delete the contents posted by the user, suspend or terminate users' right to use Cleep service), so as to eliminate or mitigate the impact of user's misconduct, and inform users after implementing those measures.
4.12
Users can tap “report” directly when happens illegal contents and tort. Related workers will check and deal with as soon as possible. If the contents involve the right of name, right reputation, right of portrait, private right and other dispute about personal rights and interests, Joyouspace company will coordinate with judiciary authorities legally to investigate and collect evidence.
Intellectual Property
5.1
Joyouspace company holds the ownership and intellectual Property of Cleep platform.
5.2
Joyouspace company holds the ownership and intellectual Property of Cleep product. Cleep product refers to services, including but not limited to information sharing, relation-chain expansion, convenient tools, platform applications, public platforms and so on provided by Joyouspace, affiliated company and its authorized subject through Cleep Services.
5.3
Joyouspace company holds the ownership of all information content provided by Cleep platform and Cleep products. Aforementioned content includes but not limit to program code, UI design, page frame, data information, account, words, pictures, graphs, charts, audios, videos and so on, except contents which stipulated by laws and regulations.
5.4
When using Cleep, it is likely that users will use functions, software or services operated by the third-party platforms. Besides, abiding by the provision in this Agreement, users also should respect the rights hold by the third-party companies.
5.5
In view of the aforementioned, users understand and agree:
5.5.1 Without the permission of Joyouspace company and related rights holders, the user shall not carry out any reserve engineering, decompiling, or disassembling for those functions, software and services. And aforementioned materials shall not be directly or indirectly published, play, rewrite for the purpose of play or publishing, re-publish, or be used for any other commercial purposes in any media.
5.5.2 Joyouspace company shall not hold any responsibility to the delay, inaccuracy, error, omission or any loss arising from the aforementioned functions, software, services in the premise of making effort.
5.5.3 Joyouspace company shall not provide any guarantee or joint promise to aforementioned functions, software and services. Users and third-party company shall settle the dispute themselves arising from this.
5.5.4 In order to maintain Cleep eco-system, Joyouspace company reserve the right to deal with the products and contents owned by Joyouspace company, includes but not limit to revising, shielding, deleting and other legal way.
Privacy protection
6.1
“Privacy” of this Agreement in conformity with the involved contents about privacy in laws and regulations of the user’s country currently and in future.
6.2
Protection of user privacy is a basic policy of Joyouspace, Joyouspace guarantees that it will not openly use the registration information of any individual user or the non-public contents stored in Joyouspace company when the users are using Cleep Services for illegal purpose, with the following exceptions:
6.2.1 Has obtained user's prior express authorization;
6.2.2 To safeguard the interests of the public;
6.2.3 Schools, research institutions based on the public interest for academic research or statistical purposes after the written consent of the user of natural persons and is unable to identify the specific individuals through public manner;
6.2.4 The information opened by the user itself or other legally opened information;
6.2.5 Personal information obtained through legal channels;
6.2.6 When the user violate legal rights of Joyouspace company, in order to preserve legal rights and within the scope of necessary;
6.2.7 In accordance with the requirements of the relevant government authorities;
6.2.8 Provide information according to the requirements of relevant laws and regulations;
6.2.9 Other necessary situation.
6.3
To improve the quality of Cleep service, Joyouspace company probably jointly provide related Cleep service with third party, this cooperation could include but not limit to data exchange between Cleep users’s and third-party users’. In this situation, users know and agree if the third party consent to bear the same responsibility to protect users’ privacy just like Joyouspace, Joyouspace company hold the right to provide registration information of user to the third party and appoint to use only for Cleep service. In addition, Joyouspace company shall supervise and manage the third party behaviors when using user’s information and try its best to protect the security of the personal information.
7. Disclaimer
7.1
Users shall obey the law and regulations of their countries and are responsible for the consequences caused by using Cleep service.
7.2
Any information released and opinions spread by Cleep company do not represent Joyouspace company’s position. Joyouspace company also shall not be responsible for the completeness, authenticity, accuracy and reliability of the information. User should judge some illegal, unmoral, false and other improper information, as well as the misclassification or deceptive contents. In any situation, for any information, includes but not limit to users’ any error or omit; or any losses and damages caused by the information posted, spread and with private message through Cleep. It should be the related entity bear all the responsibility.
7.3
In view of the web page via external link are not controlled by Joyouspace company, therefore Joyouspace does not guarantee the accuracy and completeness of the external links set up for the convenience of the users.
7.4
  For any interruption or other defects caused by or due to force majeure or reasons beyond the control of Joyouspace company, Joyouspace company does not assume any responsibility, but will try to reduce the losses and impacts sustained by the user.
7.5
  User agrees that Joyouspace company does not assume any responsibilities for the following quality defects of product or service provided to the users, or any loss caused by the quality defects. 7.5.1 Free Cleep Services provided to the users by Joyouspace company; 7.5.2 Any products or services gifted to the users by Joyouspace company; 7.5.3 A variety of products or services gifted to the users of paid services by Joyouspace company.
7.6
User know and agree that Joyouspace company probably co-provided products with third-party (including but not limited to games, third-party apps and so on) and third-party takes charge of upgrading, maintenance and customer service and other follow-up work. Those third-party companies hold the responsibility for the quality defects of product or service provided to the users, or any dispute and loss caused by the quality defects. Users agree to the proposition that all the rights and the losses related to this third-party.
7.7
Products and services provided by Cleep platform (including but not limited to items and props of games), if not indicated period of using, or their life time is marked “permanent”, “indefinite” or “unlimited”, then its use period end until the date on which the product or service from the user to get off from the Cleep platform. When Joyouspace company encountered termination of Agreement or the products and services get off from the Cleep platform, user will be unable to continue using the products and services.
8.
Damages for breach of contract 8.1  If because of Joyouspace's violation of relevant laws, regulations or any provisions under this Agreement, the users have sustained losses; Joyouspace company agrees to assume liability for damages caused. 8.2  User agrees to protect and maintain interests of Joyouspace company and other users, if as a result of breach of the laws, regulations or under any provision of this Agreement by the user, causing Joyouspace company or any other third party to sustain losses, user agrees to assume liability for damages resulting therefrom.
9.
Modification of agreement 9.1  The Joyouspace company reserves the right to modify any of the terms in this Agreement, and in case there are any changes in the contents of the Agreement, Joyouspace will be posting the contents of this Agreement after modification, which will considered that Joyouspace company has already informed the users of the modified contents. Joyouspace can also notify users of the modified contents through other appropriate means. 9.2  If you do not agree with Joyouspace company regarding the changes made to the provisions of this Agreement, the user has the right to stop using Cleep Services. If the user continues to use the Cleep Services, the user considered to have accepted the modifications made by Joyouspace company to the related terms under this Agreement.
10.
Notice delivery 10.1 Under this Agreement, all of Joyouspace's notices to the users can be delivered through website notice, email, system notifications, Cleep management account's contact, private message, SMS or regular mail; such notice are deemed to have been delivered to the recipient since the date of sending.  10.2 Users should use the mailing address, fax number, e-mail address and other contact information officially announced by Joyouspace company as a means to deliver any notices. 
11.Leal jurisdiction
The formulation, implementation and interpretation of this Agreement, as well as the dispute settlement should be subject to local law and under the jurisdiction of the District Court of local.
12.
Other regulations 12.1 This Agreement constitutes the entire agreement for the stipulations of this Agreement and other related matters for the two sides, no other rights have been given to the parties of this Agreement except the provisions under the Agreement. 12.2 If any provision of this Agreement for whatever reason has become invalid or not enforceable, the remaining provisions of this Agreement shall remain valid and binding.
12.3
Headings in this agreement are for convenience, should be ignored when interpreting this agreement.